Escort Associate

Mass. Eye And Ear

Boston, MA, United States
Base: $17.71 - $24.28phly; bonus/equity: not speci...
Fully remote
Exceptional customer service
Provide directions and assistance
Assist with wheelchair transport
Responsible for ensuring the smooth and efficient movement of patients, visitors, and staff throughout the hospital premises through providing exceptional customer service and assistance to individuals requiring guidance and navigation within the hospital

Job Summary

  • Responsible for ensuring the smooth and efficient movement of patients, visitors, and staff throughout the hospital premises through providing exceptional customer service and assistance to individuals requiring guidance and navigation within the hospital.
  • At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization.
  • In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.

Matching Summary

Responsible for ensuring the smooth and efficient movement of patients, visitors, and staff throughout the hospital premises through providing exceptional customer service and assistance to individuals requiring guidance and navigation within the hospital.

Salary

Base: $17.71 - $24.28/Hourly; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Exceptional customer service
  • Provide directions and assistance
  • Assist with wheelchair transport
  • Coordinate patient transport
  • Follow safety protocols

Nice-to-have

  • Basic hospital layout knowledge
  • Handle stressful situations calmly
  • Positive attitude
  • Continuous improvement input

Key Requirements

  • High School Diploma or Equivalent required
  • Customer Service Experience 1-2 years preferred

Work Rights

Not specified

Tailored Resume

Cover Letter