This role will facilitate strong partnerships with dealers and sales managers while providing high level customer service to our internal Auto Finance business
Job Summary
This role will facilitate strong partnerships with dealers and sales managers while providing high level customer service to our internal Auto Finance business.
A Relationship Manager will monitor and make adjustments to the plan as the month progresses to achieve the desired goals.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.
Matching Summary
This role will facilitate strong partnerships with dealers and sales managers while providing high level customer service to our internal Auto Finance business.
Salary
Base: $74,200 - $84,700; Bonus/Equity: Performance based incentives including cash bonuses and/or long term incentives; Benefits: Comprehensive health, financial and other benefits
Skills & Requirements
Must-have
Cultivate positive dealership relationships
Provide high level customer service
Analyze territory production goals
Support underwriting and funding processes
Make outbound and inbound dealer calls
Nice-to-have
Strategic thinking skills
Collaborate with peers and teammates
Adapt plans to achieve targets
Key Requirements
High School Diploma or equivalent
At least 1 year Financial Services or B2B Sales experience
Bachelor’s Degree in Business preferred
2+ years Auto Finance experience preferred
2+ years Customer Relations experience preferred
5+ years Customer Service experience preferred
No sponsorship for new applicants
Work Rights
Must have valid US work authorization; no sponsorship available