Vitality Operations Administrator

AIA Group

Melbourne, Australia
Reconcile invoices and resolve discrepancies
Process data files and calculate cashbacks
Manage loan benefit end to end
The opportunity is for a Senior Operations Administrator to join the Vitality team within Marketing and Propositions, responsible for executing AU and NZ Vitality operational functions

Job Summary

  • The opportunity is for a Senior Operations Administrator to join the Vitality team within Marketing and Propositions, responsible for executing AU and NZ Vitality operational functions.
  • This role requires exceptional attention to detail, high-level Excel skills, and the ability to apply critical thinking to solve complex matters.
  • AIA offers training and development, career development through internal mobility, access to additional leave days, and health and wellbeing initiatives.

Matching Summary

The opportunity is for a Senior Operations Administrator to join the Vitality team within Marketing and Propositions, responsible for executing AU and NZ Vitality operational functions.

Skills & Requirements

Must-have

  • Reconcile invoices and resolve discrepancies
  • Process data files and calculate cashbacks
  • Manage loan benefit end to end
  • Resolve member and partner queries
  • Advanced Excel skills including vLookup
  • Exceptional analytical skills

Nice-to-have

  • Desire to help Australians live healthier
  • High sense of urgency
  • Motivation to learn and improve
  • Strong work ethic and accountability
  • Supportive and inclusive managers

Key Requirements

  • Experience in operations or similar role
  • Experience within financial services industry
  • Advanced Excel skills (vLookup, indexing, pivot tables, macros)
  • Exceptional analytical skills
  • Critical thinking skills

Work Rights

Not specified

Tailored Resume

Cover Letter