Field Service Technician (neptune) - Dayton, Oh

Orthopedicjobs

Dayton, OH, US
Base: $28.01 – $38.75 ph; bonus/equity: bonus elig...
Field-based technical service
Troubleshooting and resolving product issues
Strong documentation skills
As a Field Service Technician providing support for Neptune, you will spend the majority of your time traveling between hospitals, troubleshooting product issues, and building positive relationships with customers and internal partners

Job Summary

  • As a Field Service Technician providing support for Neptune, you will spend the majority of your time traveling between hospitals, troubleshooting product issues, and building positive relationships with customers and internal partners.
  • The role offers a company vehicle for business use, comprehensive medical and dental insurance, tuition reimbursement, a matching 401(k), paid vacation, and various insurance benefits.
  • Stryker is an equal opportunity employer committed to diversity and requires employees in field roles to potentially obtain vaccinations as an essential job function.

Matching Summary

As a Field Service Technician providing support for Neptune, you will spend the majority of your time traveling between hospitals, troubleshooting product issues, and building positive relationships with customers and internal partners.

Salary

Base: $28.01 – $38.75 per hour; Bonus/Equity: Bonus eligible; Benefits: Medical, Dental, Vision, Prescription Drug Insurance, Tuition reimbursement, 401(k) matching, Paid Vacation/Sick Time, Life and Disability insurance, Employee Assistance Program, Wellbeing incentives, Discounted stock purchase plan

Skills & Requirements

Must-have

  • Field-based technical service
  • Troubleshooting and resolving product issues
  • Strong documentation skills
  • Ability to travel between hospitals
  • Proficient in Microsoft Office
  • Ability to work independently
  • Customer relationship management

Nice-to-have

  • Collaborative cross-functional partner
  • Analytical problem solver
  • Goal-oriented developer
  • Meticulous documenter
  • Strong interpersonal communication
  • Highly organized and detail oriented
  • Self-motivated and self-reliant

Key Requirements

  • Minimum 3 years technical service experience
  • Valid driver’s license with good driving record
  • High School Diploma or GED required
  • Experience with bio-medical equipment maintenance
  • Ability to exert up to 75lbs force occasionally
  • Adherence to HIPAA and patient confidentiality
  • Willingness to work overtime and weekends

Work Rights

Valid driver’s license with good driving record

Tailored Resume

Cover Letter