Us Voice Support Representative- Grade 8

Jobs Ups

Customer service skills
Case investigation abilities
Incoming call handling
This position provides customer service, inputs and investigates cases, fields calls, and monitors the process of solving the customer's case

Job Summary

  • This position provides customer service, inputs and investigates cases, fields calls, and monitors the process of solving the customer's case.
  • The employee documents incoming information regarding the customer's concern and investigates all evidence until the case is completed.
  • UPS is committed to providing a workplace free of discrimination, harassment, and retaliation while cultivating skills for talented individuals.

Matching Summary

This position provides customer service, inputs and investigates cases, fields calls, and monitors the process of solving the customer's case.

Skills & Requirements

Must-have

  • customer service skills
  • case investigation abilities
  • incoming call handling

Nice-to-have

  • drive to lead teams
  • innovative possibilities mindset
  • talented team collaboration

Work Rights

Not specified

Tailored Resume

Cover Letter