Job 143310

Honeywell

Pune, India
Customer relationship management
Customer satisfaction and retention
Upsell opportunities identification
As a Customer Success Representative here at Honeywell, you will be responsible for building and maintaining strong relationships with customers, ensuring their success and satisfaction with our products and services

Job Summary

  • As a Customer Success Representative here at Honeywell, you will be responsible for building and maintaining strong relationships with customers, ensuring their success and satisfaction with our products and services.
  • Your role will also include overseeing, supervising and reviewing tasks performed by team members to ensure effective execution of work; managing end‑to‑end processes and projects for both internal and external clients with responsibility for timely and accurate delivery; issuing clear instructions and directions to team members on tasks to be performed; and mentoring and guiding junior colleagues to support their skill development, professional growth, and overall success.
  • Benefits – Medical, Vision, Dental, Mental Health, Paid Vacation, 401k Plan/Retirement Benefits (as per regional policy), Career Growth, Professional Development.

Matching Summary

As a Customer Success Representative here at Honeywell, you will be responsible for building and maintaining strong relationships with customers, ensuring their success and satisfaction with our products and services.

Skills & Requirements

Must-have

  • Customer relationship management
  • Customer satisfaction and retention
  • Upsell opportunities identification
  • CRM software and customer success tools

Nice-to-have

  • Leadership and mentoring skills
  • Proactive and results-oriented mindset
  • Continuous learning and adaptability

Key Requirements

  • Minimum of 5 years of experience in customer success or account management
  • Proven track record of building and maintaining strong customer relationships
  • Excellent communication and presentation skills
  • Strong problem-solving and negotiation abilities
  • Bachelor's degree in Business Administration, Marketing, or a related field

Work Rights

Not specified

Tailored Resume

Cover Letter