Client Success Manager- Health & Pharma- Remote Manitoba

ICUC

Manitoba, Canada
Base: $70k-$80k; bonus/equity: not specified; bene...
Fully remote
Social media solutions
Account management
Client retention and growth
In the role of Client Success Manager, in Client Success, you will be at the front line, delivering best-in-class account management to ensure our clients achieve their goals

Job Summary

  • In the role of Client Success Manager, in Client Success, you will be at the front line, delivering best-in-class account management to ensure our clients achieve their goals.
  • Your mission is to retain and grow their business by identifying and implementing the ICUC products and services that will help them recognize value and meet their goals.
  • You will be working with sophisticated clients, so you will need to be a strategic thinker whose knowledge of social media and digital technology trends will be at the heart of your ability to respond creatively to client briefs, ensuring ICUC is their go-to expert.

Matching Summary

In the role of Client Success Manager, in Client Success, you will be at the front line, delivering best-in-class account management to ensure our clients achieve their goals.

Salary

Base: $70K-$80K; Bonus/Equity: Not specified; Benefits: medical, dental, RRSP, paid time off, and/or other benefits

Skills & Requirements

Must-have

  • Social media solutions
  • Account management
  • Client retention and growth
  • Social media strategy
  • Digital technology trends
  • Project management
  • Budgeting skills

Nice-to-have

  • Entrepreneurial thinking
  • Service-oriented ethos
  • Team player
  • Virtual environment collaboration

Key Requirements

  • At least 3 years of experience in social media management
  • Experience with enterprise clients
  • Proficient knowledge in managing organic social media
  • Familiarity with community management, strategic planning, and reporting
  • Proficiency in Microsoft PowerPoint and Microsoft Teams
  • Willingness to travel for onsite client visits

Work Rights

Not specified

Tailored Resume

Cover Letter