Asesor De Atencion Al Cliente Programaciones Independencia

Concentrix

Independencia, Peru
Customer service support
Problem resolution
Client requirements clarification
This position provides customer service support and routine problem resolution regarding the client's products or services

Job Summary

  • This position provides customer service support and routine problem resolution regarding the client's products or services.
  • Ensure service provided to our customers meets the Contractual Key Performance Indicator (KPI).
  • Listen carefully to the customer's needs and concerns; Demonstrate empathy while maximizing the opportunity to build customer rapport.

Matching Summary

This position provides customer service support and routine problem resolution regarding the client's products or services.

Skills & Requirements

Must-have

  • customer service support
  • problem resolution
  • client requirements clarification
  • demonstrate empathy
  • professional communication

Nice-to-have

  • flexible and adaptable
  • work independently
  • team player
  • patience in customer contact

Key Requirements

  • High school diploma
  • 3-6 months relevant experience preferred
  • Strong computer navigation skills
  • Ability to communicate effectively
  • Ability to rotate shifts

Work Rights

Not specified

Tailored Resume

Cover Letter