Customer Content Specialist

Cision

Remote, United States
Remote
3+ years experience in content creation or customer service
Ba degree in communication-related field
Ability to master product portfolio and position solutions
Cision is seeking a Customer Content Specialist to work remotely, focusing on helping clients enhance their communication strategies through effective press release distribution. The ideal candidate should have at least three years of experience in content creation or customer service, a degree in a related field, and a passion for customer service

Job Summary

  • Specialists act as the primary point of contact for clients throughout the distribution process, serving as product experts and strategists.
  • The role involves offering recommendations on content best practices to help increase client engagement and visibility.
  • Cision fosters an inclusive environment where diversity, equity, and inclusion are vital to driving culture and innovation.

Matching Summary

Match Score: 85

Cision is seeking a Customer Content Specialist to work remotely, focusing on helping clients enhance their communication strategies through effective press release distribution. The ideal candidate should have at least three years of experience in content creation or customer service, a degree in a related field, and a passion for customer service.

Skills & Requirements

Must-have

  • 3+ years experience in content creation or customer service
  • BA degree in communication-related field
  • Ability to master product portfolio and position solutions

Nice-to-have

  • Knowledge of SEO and content best practices
  • Expertise in PowerPoint, Canva, and public speaking
  • Service industry background
  • Excellent proofreading and attention to detail

Key Requirements

  • 3+ years of experience required
  • Bachelor's degree in communication required

Work Rights

Not specified

Tailored Resume

Cover Letter