Customer Service Coordinator

Agropur

Base: $61,400 to $76,800; bonus: annual bonus avai...
Fully remote
Bilingual french and english required
Minimum 3 years customer service experience
Strong analytical skills and data accuracy
Agropur is seeking a fully remote Customer Service Coordinator to support their Industrial and Ice Cream division by managing customer requests, orders, and complaints. The ideal candidate will possess strong analytical skills, a solution-oriented mindset, and be bilingual in French and English, with a minimum of three years of customer service experience

Job Summary

  • The role involves managing distribution center customer requests, processing complaints, and coordinating tasks with Sales and internal departments.
  • Agropur offers a competitive salary scale of $61,400 to $76,800 along with flexible remote work options and a pension plan.
  • Candidates must demonstrate strong autonomy, excellent work methodology, and the ability to synthesize information with a focus on data accuracy.

Matching Summary

Match Score: 85

Agropur is seeking a fully remote Customer Service Coordinator to support their Industrial and Ice Cream division by managing customer requests, orders, and complaints. The ideal candidate will possess strong analytical skills, a solution-oriented mindset, and be bilingual in French and English, with a minimum of three years of customer service experience.

Salary

Base: $61,400 to $76,800; Bonus: Annual bonus available; Benefits: Flexible group insurance, telemedicine, pension plan, vacation calculation based on tenure

Skills & Requirements

Must-have

  • Bilingual French and English required
  • Minimum 3 years customer service experience
  • Strong analytical skills and data accuracy
  • Experience with EDI and automated orders
  • Ability to handle multiple tasks simultaneously

Nice-to-have

  • Solution-oriented mindset
  • Proactive and versatile approach
  • Collaborative teamwork environment
  • Experience in food or dairy industry
  • Commitment to continuous improvement

Key Requirements

  • Bachelor's degree in administration or relevant field
  • Minimum 3 years of customer service experience
  • Fluency in spoken and written French and English

Work Rights

Not specified

Tailored Resume

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