Help Desk Support Service Specialist – Intermediate (ts/sci Required)

General Dynamics IT (GDIT)

Charlottesville, VA, United States
Base: $34.00 - $46.00ph; bonus/equity: not specifi...
Onsite
Second-tier support
Hardware and software troubleshooting
Active directory functions
Advance how our customers operate while you advance your career

Job Summary

  • Advance how our customers operate while you advance your career.
  • You will play a crucial role in securing enterprise systems, advancing future capabilities while driving smarter solutions.
  • Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off.

Matching Summary

Advance how our customers operate while you advance your career.

Salary

Base: $34.00 - $46.00/hour; Bonus/Equity: Not specified; Benefits: Comprehensive benefits package

Skills & Requirements

Must-have

  • second-tier support
  • hardware and software troubleshooting
  • Active Directory functions
  • STIGs & IAVA implementation
  • customer interaction

Nice-to-have

  • driven and resourceful
  • impactful to the mission
  • drive for innovation

Key Requirements

  • 7+ years of related experience
  • Associates degree
  • TS/SCI Clearance
  • DoD 8570.01-M IAT Level II/8140 CE Certification
  • Security+ or equivalent
  • Microsoft Azure Administrator certification (obtain within 180 days)
  • 1 Year DoD experience and NOSC support experience
  • US citizenship required

Work Rights

Top Secret/SCI Clearance + Polygraph required

Tailored Resume

Cover Letter