Supervisor Scheduling/telecommunications - Pediatrics Central Administration

olinlinks.wustl.edu

Base: $45,600.00 - $75,300.00 annually; bonus/equi...
Appointment scheduling management
Call center operations
Performance metrics analysis
This role is responsible for supervising staff, ensuring timely and accurate appointment scheduling, and delivering high-quality patient service across multiple divisions

Job Summary

  • This role is responsible for supervising staff, ensuring timely and accurate appointment scheduling, and delivering high-quality patient service across multiple divisions.
  • The position offers competitive health insurance, retirement savings plans, wellness programs, and family care resources including tuition coverage for employees and their families.
  • Washington University in St. Louis is committed to equal employment opportunity and provides reasonable accommodations for employees with disabilities.

Matching Summary

This role is responsible for supervising staff, ensuring timely and accurate appointment scheduling, and delivering high-quality patient service across multiple divisions.

Salary

Base: $45,600.00 - $75,300.00 annually; Bonus/Equity: Not specified; Benefits: Competitive health insurance, retirement plan, wellness programs, family care leave

Skills & Requirements

Must-have

  • Appointment scheduling management
  • Call center operations
  • Performance metrics analysis
  • Staff supervision and coaching
  • Epic scheduling system
  • High-volume inbound call handling

Nice-to-have

  • Healthcare operations experience
  • Collaborative leadership
  • Service excellence commitment
  • Strategic planning participation
  • Multitasking and workload prioritization
  • Interpersonal communication skills

Key Requirements

  • High school diploma or equivalent
  • 2 years computerized appointment scheduling experience
  • 1 year managerial experience
  • Pre-employment screening required

Work Rights

Not specified

Tailored Resume

Cover Letter