Client Service Rep. (hybrid- Long Island, Ny)

Broadridge Business Process Outsourcing LLC

Edgewood, NY, United States
Base: $26.00 - $30.00 usd; bonus/equity: bonus eli...
Hybrid
Client relationship management
Service level agreement (sla) management
Key performance indicator (kpi) tracking
Broadridge Business Process Outsourcing LLC is looking for a detail-oriented Client Services Representative to join their hybrid team in Long Island, NY. The ideal candidate should possess strong client service experience, organizational skills, and a results-driven mindset. This position offers opportunities for professional growth and client relationship management

Job Summary

  • Manage the delivery of contracted services, ensuring service level agreements (SLAs) and key performance indicators (KPIs) are consistently met or exceeded.
  • Serve as a trusted advisor to clients, providing day‑to‑day support, guidance, and proactive communication.
  • Build strong, long‑term client relationships while identifying opportunities to enhance service value or extend contracts.

Matching Summary

Match Score: 85

Broadridge Business Process Outsourcing LLC is looking for a detail-oriented Client Services Representative to join their hybrid team in Long Island, NY. The ideal candidate should possess strong client service experience, organizational skills, and a results-driven mindset. This position offers opportunities for professional growth and client relationship management.

Salary

Base: $26.00 - $30.00 USD; Bonus/Equity: Bonus Eligible; Benefits: Comprehensive benefit offerings

Skills & Requirements

Must-have

  • Client relationship management
  • Service level agreement (SLA) management
  • Key performance indicator (KPI) tracking
  • Client requirement understanding
  • Proactive client communication

Nice-to-have

  • Identifying service enhancement opportunities
  • Supporting business development initiatives
  • Client feedback capture
  • Collaborative team environment

Key Requirements

  • Experience in client service/account management
  • Strong organizational skills
  • Ability to manage multiple priorities
  • Excellent problem-solving skills
  • Effective communication skills
  • Results-driven mindset
  • Attention to detail

Work Rights

Not specified

Tailored Resume

Cover Letter