Primary location base pyy range: $113,800 usd - $1...
Hybrid (at least 50% of time in-office or field)
Customer relationship management
Customer satisfaction
Product roadmap communication
Workday is seeking a Senior Customer Success Manager to support its State and Local government customer base. The role involves managing customer relationships, enhancing user experience, and ensuring customer satisfaction with Workday's SaaS solutions
Job Summary
Customer Success is a key role to ensure Workday’s customer happiness and success, acting as an advisor and facilitator to customers.
The Senior Customer Success Manager will be responsible for overall customer wellbeing by monitoring customer health, producing customer programs, and acting as an escalation point.
Workday offers a culture rooted in integrity, empathy, and shared enthusiasm, providing trust to take risks, tools to grow, and support for long-term development.
Matching Summary
Match Score: 85
Workday is seeking a Senior Customer Success Manager to support its State and Local government customer base. The role involves managing customer relationships, enhancing user experience, and ensuring customer satisfaction with Workday's SaaS solutions.
Salary
Primary Location Base Pay Range: $113,800 USD - $170,800 USD; Additional US Location(s) Base Pay Range: $108,200 USD - $192,200 USD; Bonus/Equity: May be eligible for Workday Bonus Plan or role-specific commission/bonus, as well as annual refresh stock grants.