Customer Counter Associate

UPS

Somaglia, Italy
Customer order management
Shipment planning and organization
Monitor service levels
The Operations team is responsible for core UPS Healthcare business areas, managing warehouse processes, inventory, and Customer Service & Data Management activities

Job Summary

  • The Operations team is responsible for core UPS Healthcare business areas, managing warehouse processes, inventory, and Customer Service & Data Management activities.
  • You will be the first point of contact for customers, supporting manual order entry, verifying received orders, and planning dedicated shipments.
  • UPS offers significant career opportunities and continuous training to enhance your skills within the organization.

Matching Summary

The Operations team is responsible for core UPS Healthcare business areas, managing warehouse processes, inventory, and Customer Service & Data Management activities.

Skills & Requirements

Must-have

  • Customer order management
  • Shipment planning and organization
  • Monitor service levels
  • Handle customer complaints
  • Proficiency in Excel
  • Data analysis and database management

Nice-to-have

  • Dynamic work environment
  • Continuous learning opportunities
  • Internal promotion policy
  • Teamwork and collaboration

Key Requirements

  • High school diploma or equivalent
  • 2 years of experience in pharma or structured pharma logistics
  • Warehouse process experience
  • Knowledge of dangerous goods regulations
  • Good oral and written English skills

Work Rights

Not specified

Tailored Resume

Cover Letter