Patient Access Rep - Orthopedics Walk-in Clinic At Elite Training Complex - Burbank
Ochsner Health
Baton Rouge, LA, USA
Fully remote
Patient registration and scheduling
Insurance verification and billing
Point-of-service collections
At Ochsner, whether you work with patients every day or support those who do, you are making a difference and that matters
Job Summary
At Ochsner, whether you work with patients every day or support those who do, you are making a difference and that matters.
This job greets patients and guests in a courteous manner whether via telephone contact or in person and is responsible for scheduling, registration, insurance verification, and point-of-service collections.
The employer is an Equal Opportunity Employer and maintains a Compliance & Privacy Program including immediate reporting of any known or suspected unethical or questionable behaviors.
Matching Summary
At Ochsner, whether you work with patients every day or support those who do, you are making a difference and that matters.
Skills & Requirements
Must-have
Patient registration and scheduling
Insurance verification and billing
Point-of-service collections
Customer service in healthcare
Data entry and information retrieval
Knowledge of healthcare insurance benefits
Nice-to-have
Effective verbal and written communication
Conflict resolution skills
Ability to work collaboratively
Adaptability to patient populations
Strong organizational skills
Key Requirements
High school diploma or equivalent
Minimum 1 year customer service experience
Preferred associate’s degree
Preferred healthcare access or medical assistant certification