Customer Banking Specialist - Newtown

CommBank

Newtown, Australia
Part time (16 hours per week, specific hours outlined)
Exceptional customer service delivery
In-depth customer conversations
Process credit product applications
CommBank is seeking a Customer Banking Specialist for their Newtown branch, offering part-time hours focused on delivering exceptional customer service in banking. The role involves addressing customer inquiries, providing financial advice, and supporting their overall banking needs

Job Summary

  • As the Customer Banking Specialist, you will have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice.
  • You will support customers with enquiries, maintenance on accounts and process applications for credit products, and complete Financial Health Checks to assess customers’ financial needs.
  • We are interested in hearing from people who have proven experience delivering exceptional Customer Service ideally in Financial Services, Retail or Hospitality and excellent communication skills.

Matching Summary

Match Score: 85

CommBank is seeking a Customer Banking Specialist for their Newtown branch, offering part-time hours focused on delivering exceptional customer service in banking. The role involves addressing customer inquiries, providing financial advice, and supporting their overall banking needs.

Skills & Requirements

Must-have

  • Exceptional customer service delivery
  • In-depth customer conversations
  • Process credit product applications
  • Demonstrate in-branch technology
  • Provide effective solutions
  • Work in a busy retail environment

Nice-to-have

  • Financial wellbeing focus
  • Holistic customer solutions
  • Interest in career growth
  • Support Aboriginal and/or Torres Strait Islander Peoples

Key Requirements

  • Proven customer service experience
  • Excellent communication skills
  • Ability to articulate financial terms
  • Ability to ask right questions
  • Act with integrity
  • Place customer at centre

Work Rights

Not specified

Tailored Resume

Cover Letter