Senior Technical Account Manager

Workday

Warsaw, Poland
Base: zł193,800 pln - zł290,600 pln; bonus/equity:...
Fully remote
7+ years product support experience
5+ years complex saas implementation
Strong technical background in hcm or payroll
The role involves acting as the primary point of contact and advocate for strategic customers within a Fortune 500 AI platform company

Job Summary

  • The role involves acting as the primary point of contact and advocate for strategic customers within a Fortune 500 AI platform company.
  • Candidates must possess strong technical acumen to navigate challenges with large enterprise accounts and coordinate business critical events.
  • Workday offers a flexible work approach requiring at least 50% time in-office or with customers, along with competitive compensation including bonuses and stock grants.

Matching Summary

The role involves acting as the primary point of contact and advocate for strategic customers within a Fortune 500 AI platform company.

Salary

Base: zł193,800 PLN - zł290,600 PLN; Bonus/Equity: Eligible for Workday Bonus Plan and annual refresh stock grants; Benefits: Comprehensive benefits package described

Skills & Requirements

Must-have

  • 7+ years product support experience
  • 5+ years complex SaaS implementation
  • Strong technical background in HCM or Payroll
  • C-level stakeholder engagement skills
  • Incident and escalation management

Nice-to-have

  • Fluency in German, French, or Spanish
  • Experience with Financials or Time Tracking
  • Proven issue resolution at executive levels
  • Cross-functional collaboration abilities
  • Strategic planning and risk avoidance

Key Requirements

  • BS or MS in Technical Degree or equivalent experience
  • 7+ years in product support or account management
  • 5+ years managing complex SaaS solutions
  • Fluent spoken and written English required

Work Rights

Not specified

Tailored Resume

Cover Letter