Video Communication Engineer Associate

Advocate Health

Base: $72,592.00-$108,888.00; premium pyy: shift, ...
Fully remote
3 years experience in video conferencing
Knowledge of h.323 sip and h.264 protocols
Experience with cisco polycom tandberg codecs
Advocate Health is seeking a Video Communication Engineer Associate to provide operational and technical support for their video collaboration services, telehealth technologies, and digital media platforms. The role requires experience with video conferencing systems, a strong understanding of IT and networking, and the ability to work independently while providing excellent customer service

Job Summary

  • The Video Communications Administrator provides operational and technical support for the video collaboration service line, telehealth technologies, and digital media platforms.
  • This position requires availability on weekends and evenings as part of the regular schedule to ensure continuous coverage.
  • Advocate Health offers a comprehensive suite of Total Rewards including health benefits, retirement plans, and educational assistance.

Matching Summary

Match Score: 85

Advocate Health is seeking a Video Communication Engineer Associate to provide operational and technical support for their video collaboration services, telehealth technologies, and digital media platforms. The role requires experience with video conferencing systems, a strong understanding of IT and networking, and the ability to work independently while providing excellent customer service.

Salary

Base: $72,592.00-$108,888.00; Premium pay: shift, on call, and more; Benefits: Paid Time Off, medical, dental, vision, life, disability, retirement match

Skills & Requirements

Must-have

  • 3 years experience in video conferencing
  • Knowledge of H.323 SIP and H.264 protocols
  • Experience with Cisco Polycom Tandberg codecs
  • Proficiency in Microsoft Office suite
  • Ability to work weekends and evenings
  • Networking skills including firewall and QoS

Nice-to-have

  • Experience with ISDN network infrastructure
  • Background in audio visual solutions
  • Root-cause analysis capabilities
  • Strong customer service skills
  • Database management experience

Key Requirements

  • Bachelor's Degree or equivalent knowledge
  • 3 years of experience in unified communications
  • Basic networking understanding and skills

Work Rights

Not specified

Tailored Resume

Cover Letter