The role is responsible for shaping the strategic direction and long-term roadmap of the CRM platform to support revenue growth
Job Summary
The role is responsible for shaping the strategic direction and long-term roadmap of the CRM platform to support revenue growth.
You will act as the key interface between Business Management and Technology to deliver innovative, client-focused solutions from concept through implementation.
This position requires managing external partners, overseeing benefits realisation, and collaborating across Corporate Banking to enhance front-office effectiveness.
Matching Summary
The role is responsible for shaping the strategic direction and long-term roadmap of the CRM platform to support revenue growth.
Skills & Requirements
Must-have
Proven project management experience
Matrix environment collaboration skills
Complex data interpretation ability
Root cause analysis focus
Stakeholder negotiation capabilities
Nice-to-have
Corporate Banking structure knowledge
Lean process improvement methodology
Adaptable communication style
External benchmarking experience
Multi-product solution awareness
Key Requirements
Project management experience in matrix environment
Understanding of Corporate Banking structures
Knowledge of Lean process improvement methodologies