As the voice of TD, you'll be passionate about understanding our customers while having value based advice conversations
Job Summary
As the voice of TD, you'll be passionate about understanding our customers while having value based advice conversations.
You will consistently deliver legendary customer service by providing each caller with the right solutions to meet their unique insurance needs.
After completing in-person training and onboarding sessions, the role operates in a hybrid workplace model as there is a mix of collaborative and independent activities associated with this position.
Matching Summary
As the voice of TD, you'll be passionate about understanding our customers while having value based advice conversations.
Salary
$49,050 - $73,600 CAD
Skills & Requirements
Must-have
Legendary customer service
Value based advice conversations
Resolve customer inquiries efficiently
Achieve performance objectives
Digital literacy across devices
Nice-to-have
Passion for understanding customers
Flexibility and positive attitude
Integrity when managing sensitive information
Key Requirements
Post secondary education and/or relevant experience
Available to work Monday- Friday between 12-8PM and Saturdays between 9AM-4PM
Exceptional listening skills
Ability to multitask and navigate computer systems
General Insurance (Ex: Other Than Life for Ontario) and/or license in your home province is an asset