Head Universal Banker, Fresno Sunnyside Branch

Citi Handlowy

Fresno, California, United States
Base: $49,900.00 - $65,100.00; bonus/equity: discr...
Not specified
2-4 years relevant experience
Face-to-face customer service skills
Digital engagement capabilities
The Head Universal Banker position at Citi Handlowy in Fresno, California, is a leadership role focused on delivering exceptional customer service while managing and mentoring branch staff. The ideal candidate should have experience in customer service, sales, and a client-focused approach, along with strong communication and problem-solving skills

Job Summary

  • The Head Universal Banker leads the branch team by modeling excellent service behaviors and mentoring members on sales and compliance routines.
  • This role is responsible for executing all service transactions and sales while driving lobby leadership to ensure consistent client experiences.
  • Citi offers competitive benefits including medical, dental, vision coverage, 401(k), life insurance, and paid time off packages.

Matching Summary

Match Score: 85

The Head Universal Banker position at Citi Handlowy in Fresno, California, is a leadership role focused on delivering exceptional customer service while managing and mentoring branch staff. The ideal candidate should have experience in customer service, sales, and a client-focused approach, along with strong communication and problem-solving skills.

Salary

Base: $49,900.00 - $65,100.00; Bonus/Equity: Discretionary and formulaic incentive awards available; Benefits: Medical, dental, vision, 401(k), life insurance, wellness programs, and paid time off

Skills & Requirements

Must-have

  • 2-4 years relevant experience
  • face-to-face customer service skills
  • digital engagement capabilities
  • basic sales and referral experience
  • strong verbal and written communication

Nice-to-have

  • retail experience preferred
  • excellent problem-solving skills
  • positive can-do attitude
  • teamwork and collaboration focus
  • proactive client relationship building

Key Requirements

  • High School diploma or equivalent
  • 2-4 years of relevant experience
  • Experience with digital tools and technology

Work Rights

Not specified

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