Document Control Administrator - Temporary 5 Months (alajuela, Costa Rica)

Smith+Nephew

Alajuela, Costa Rica
**
Execute nip records
Data entry and verification
Completeness checks
** Smith+Nephew is seeking a Document Control Administrator for a temporary 5-month position in Alajuela, Costa Rica. The role involves data entry and documentation support for the complaint handling process, emphasizing accuracy and procedural compliance. **

Job Summary

  • This position provides structured operational support to the complaint handling process by executing predefined and pre-approved “No Investigation Required” (NIP) activities.
  • The role focuses on accurate data entry, documentation completeness, and procedural compliance, without performing investigative assessments and approval decisions only for NIP.
  • Smith+Nephew offers a comprehensive benefits package including a stock purchase program, referral bonus, subsidies, and various work-life balance and wellbeing initiatives.

Matching Summary

Match Score: 75

** Smith+Nephew is seeking a Document Control Administrator for a temporary 5-month position in Alajuela, Costa Rica. The role involves data entry and documentation support for the complaint handling process, emphasizing accuracy and procedural compliance. **

Skills & Requirements

Must-have

  • Execute NIP records
  • Data entry and verification
  • Completeness checks
  • Generate standard reports
  • MS Office Excel intermediate user
  • Follow predefined decision trees
  • Work in a team environment

Nice-to-have

  • Ethical responsibility for privacy
  • Continuous improvement identification
  • Call center experience beneficial
  • SmartSolve, TrackWise or ETQ experience
  • Self-motivated and organized
  • Ability to work independently
  • Work in an international environment

Key Requirements

  • High school diploma
  • Technical studies or partial university education
  • Experience in data entry
  • Fast typing ability
  • Fluent in English language, verbal and written

Work Rights

Not specified

Tailored Resume

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