Customer Service Representative

GCG Group

Vieux Fort, St. Lucia
Customer service in fast-paced environment
Pos system order management
Food safety and hygiene compliance
We are dedicated to bringing unparalleled passion and customer focus to every facet of our business, creating an environment where your contribution truly matters

Job Summary

  • We are dedicated to bringing unparalleled passion and customer focus to every facet of our business, creating an environment where your contribution truly matters.
  • The role involves greeting and engaging customers, assisting with menu selections, managing orders and transactions, and maintaining high standards of cleanliness and professionalism.
  • Our team of over 5,500 highly skilled experts is committed to elevating travel and culinary experiences for all our customers, becoming the top choice in the region.

Matching Summary

We are dedicated to bringing unparalleled passion and customer focus to every facet of our business, creating an environment where your contribution truly matters.

Skills & Requirements

Must-have

  • Customer service in fast-paced environment
  • POS system order management
  • Food safety and hygiene compliance
  • Cash and mobile payment handling
  • Airport security and safety regulation adherence

Nice-to-have

  • Cultural awareness and sensitivity
  • Multitasking under pressure
  • Team collaboration and communication
  • Upselling and product recommendation skills
  • Experience in hospitality or travel environment

Key Requirements

  • High school diploma or equivalent
  • 1–2 years customer or food service experience preferred
  • Must pass airport security background checks
  • Food safety certification may be required

Work Rights

Must pass airport security background checks

Tailored Resume

Cover Letter