Customer Relations Representative

Signature Hardware

Erlanger, KY, US
Base: $15.00 - $25.39 ph; bonus/equity: bonus or i...
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Prior customer facing sales experience
Ability to operate computers and multi-task
Knowledge of microsoft office software
** Signature Hardware is seeking a Customer Relations Representative to join their hybrid team in Erlanger, KY. The role involves providing exemplary customer service, assisting with product inquiries, and collaborating with various departments to enhance customer satisfaction. **

Job Summary

  • The Customer Relations Representative is responsible for assisting customers with purchases, pre/post-sale questions, and problem resolutions in a timely manner.
  • Signature Hardware offers a competitive benefits package including health, dental, vision, paid time off, life insurance, and a 401(k) with company match.
  • This hybrid role based in Erlanger, KY, requires the ability to self-manage while interacting with various associates from other departments.

Matching Summary

Match Score: 75

** Signature Hardware is seeking a Customer Relations Representative to join their hybrid team in Erlanger, KY. The role involves providing exemplary customer service, assisting with product inquiries, and collaborating with various departments to enhance customer satisfaction. **

Salary

Base: $15.00 - $25.39 per hour; Bonus/Equity: Bonus or Incentive Plan eligible; Benefits: Health, dental, vision, PTO, 401(k) match included

Skills & Requirements

Must-have

  • Prior customer facing sales experience
  • Ability to operate computers and multi-task
  • Knowledge of Microsoft Office software

Nice-to-have

  • Willingness to learn plumbing terminology
  • Strong problem-solving skills
  • Collaborative team player

Key Requirements

  • Prior customer service or sales experience required

Work Rights

Not specified

Tailored Resume

Cover Letter