Base: $15.00 - $25.39 ph; bonus/equity: bonus or i...
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Prior customer facing sales experience
Ability to operate computers and multi-task
Knowledge of microsoft office software
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Signature Hardware is seeking a Customer Relations Representative to join their hybrid team in Erlanger, KY. The role involves providing exemplary customer service, assisting with product inquiries, and collaborating with various departments to enhance customer satisfaction.
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Job Summary
The Customer Relations Representative is responsible for assisting customers with purchases, pre/post-sale questions, and problem resolutions in a timely manner.
Signature Hardware offers a competitive benefits package including health, dental, vision, paid time off, life insurance, and a 401(k) with company match.
This hybrid role based in Erlanger, KY, requires the ability to self-manage while interacting with various associates from other departments.
Matching Summary
Match Score: 75
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Signature Hardware is seeking a Customer Relations Representative to join their hybrid team in Erlanger, KY. The role involves providing exemplary customer service, assisting with product inquiries, and collaborating with various departments to enhance customer satisfaction.
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Salary
Base: $15.00 - $25.39 per hour; Bonus/Equity: Bonus or Incentive Plan eligible; Benefits: Health, dental, vision, PTO, 401(k) match included
Skills & Requirements
Must-have
Prior customer facing sales experience
Ability to operate computers and multi-task
Knowledge of Microsoft Office software
Nice-to-have
Willingness to learn plumbing terminology
Strong problem-solving skills
Collaborative team player
Key Requirements
Prior customer service or sales experience required