Customer Advisor - Electronic (malay & English Skills)

Concentrix

Bangkok, Thailand
Not specified; annual bonus available; kpi + atten...
Onsite
Fluency in english b2 level
Native malay language skills
Experience with inbound calls
Concentrix is seeking a Customer Advisor who is fluent in both Malay and English for its Bangkok location. The role focuses on providing expert support for electronic products and services through various communication channels, catering especially to customer inquiries

Job Summary

  • You will serve as the first point of contact for customers seeking assistance with electronic products and services through various channels.
  • The role requires providing clear advice on product usage while collaborating with departments to resolve issues effectively.
  • Candidates receive visa sponsorship, flight and hotel accommodation, along with medical insurance and performance incentives.

Matching Summary

Match Score: 85

Concentrix is seeking a Customer Advisor who is fluent in both Malay and English for its Bangkok location. The role focuses on providing expert support for electronic products and services through various communication channels, catering especially to customer inquiries.

Salary

Not specified; Annual bonus available; KPI and attendance incentives included

Skills & Requirements

Must-have

  • Fluency in English B2 level
  • Native Malay language skills
  • Experience with inbound calls
  • Live chat customer interaction
  • Email customer support

Nice-to-have

  • Fresh graduates welcome to apply
  • Willingness to work weekends
  • Collaborative team environment
  • Positive customer experience focus

Key Requirements

  • Bachelor degree required
  • Foreign national status
  • English B2 proficiency
  • Native Malay fluency
  • 12-month contract availability

Work Rights

Foreign national

Sponsorship: available

Tailored Resume

Cover Letter