The Sr. Associate I, Payroll role involves day-to-day ticket resolution for global support through Workday and Service-Now, acting as the first point of contact for payroll inquiries
Job Summary
The Sr. Associate I, Payroll role involves day-to-day ticket resolution for global support through Workday and Service-Now, acting as the first point of contact for payroll inquiries.
Key responsibilities include solving cases, updating systems, providing updates, and actively contributing to continuous improvement activities by identifying process gaps.
This role offers the opportunity to work with a leading global medical device company in a supportive work environment with continuous learning and development opportunities.
Matching Summary
The Sr. Associate I, Payroll role involves day-to-day ticket resolution for global support through Workday and Service-Now, acting as the first point of contact for payroll inquiries.
Skills & Requirements
Must-have
Workday and Service-Now ticketing
Malaysia country payroll legislation
Multi-country payroll handling
Continuous improvement activities
Stakeholder relationship management
Nice-to-have
Proactive and inquisitive nature
Process-orientation mindset
Supportive work environment
Global medical device company
Key Requirements
Experience in HR Shared Services
Experience with SAP, Workday, and ServiceNow
Strong administrative ability
Ability to work effectively under changing priorities
Problem solving, planning, multi-tasking, prioritizing skills