Individuals in the Customer Success Manager role have a passion for technology and the ambition to dive head-first into new challenges
Job Summary
Individuals in the Customer Success Manager role have a passion for technology and the ambition to dive head-first into new challenges.
In this role you will also become a main point of contact for MongoDB end users by leveraging your technical and account management skills as well as acting as the account team leader across Sales, Professional Services, Solutions Architects, etc.
We are committed to developing a supportive and enriching culture for everyone.
Matching Summary
Individuals in the Customer Success Manager role have a passion for technology and the ambition to dive head-first into new challenges.
Skills & Requirements
Must-have
Customer health and revenue realization
Technical and account management skills
Act as an extension of customer team
Advocating on behalf of customers
Fluent German language skills
Nice-to-have
Passion for technology and learning
Entrepreneurial mindset
Team player and collaboration
Prior database/cloud exposure
Key Requirements
7+ years experience in Customer Success or similar