Not specified; salary reviews mentioned; incentive...
Fully remote
Experience in fast-paced high-pressure environment
Strong pc skills and system adaptability
Excellent communication and stakeholder engagement
The role involves providing direct support to individuals recovering from long-term work-related injuries who have been on workers compensation for over 130 weeks
Job Summary
The role involves providing direct support to individuals recovering from long-term work-related injuries who have been on workers compensation for over 130 weeks.
EML fosters a learning culture with comprehensive benefits including flexible work arrangements, health insurance, and professional development opportunities.
Candidates must be able to manage a caseload of claims within legislation and compliance guidelines while delivering empathetic customer service.
Matching Summary
The role involves providing direct support to individuals recovering from long-term work-related injuries who have been on workers compensation for over 130 weeks.
Salary
Not specified; Salary reviews mentioned; Incentive scheme available
Skills & Requirements
Must-have
Experience in fast-paced high-pressure environment
Strong PC skills and system adaptability
Excellent communication and stakeholder engagement
Nice-to-have
Empathetic and resilient approach
Solutions-focused mindset
Creative problem-solving abilities
Key Requirements
Previous experience in customer service or medical reception
Ability to work in Melbourne office with hybrid flexibility