Customer Care Representative - Wfh Florida

MTM Health

Florida, US
Base: $14.00 ph; bonus/equity: not specified; bene...
Fully remote
Must currently reside in florida
1 year of call center experience
6 months customer service experience
MTM Health is seeking a Customer Care Representative to join their remote team in Florida, focused on providing exceptional support and care to their clients. The role requires call center and customer service experience, with a commitment to innovation and community impact

Job Summary

  • The Customer Care Representative serves as the frontline image of MTM Health, handling 60-80 inbound calls daily from members and facilities.
  • Employees are part of a mission to remove barriers to care and improve lives within communities nationwide.
  • The company offers a comprehensive Total Rewards program including health insurance, 401(k) with match, and pay on demand.

Matching Summary

Match Score: 85

MTM Health is seeking a Customer Care Representative to join their remote team in Florida, focused on providing exceptional support and care to their clients. The role requires call center and customer service experience, with a commitment to innovation and community impact.

Salary

Base: $14.00 per hour; Bonus/Equity: Not specified; Benefits: Health, Dental, Vision, 401(k) Match, Paid Time Off

Skills & Requirements

Must-have

  • Must currently reside in Florida
  • 1 year of Call Center experience
  • 6 months Customer Service experience
  • High speed Internet access required
  • Quiet home workspace free of distractions

Nice-to-have

  • Multilingual services capability
  • Passionate about community impact
  • Excellent navigational skills
  • Collaborative team mindset

Key Requirements

  • Florida residency required
  • 1 year call center experience
  • 6 months customer service experience
  • Minimum 30 Mbps download internet speed

Work Rights

Must have US citizenship or work authorization for Florida residents

Tailored Resume

Cover Letter