Team Manager Auto Field Inspectors

AIG Europe Ltd

Mexico City, Mexico
Team management experience
Technical claims expertise
Performance management
Manage a team of on field and Desktop inspectors to drive best practice claims handling performance, optimal claims outcomes, and customer service

Job Summary

  • Manage a team of on field and Desktop inspectors to drive best practice claims handling performance, optimal claims outcomes, and customer service.
  • Accountable for team performance, professional and technical development, compliance, and effective resolution of technical auto claims.
  • AIG offers a comprehensive Total Rewards Program focused on health, wellbeing, financial security, and professional development, fostering a culture of inclusion and belonging.

Matching Summary

Manage a team of on field and Desktop inspectors to drive best practice claims handling performance, optimal claims outcomes, and customer service.

Skills & Requirements

Must-have

  • Team management experience
  • Technical claims expertise
  • Performance management
  • Claims handling performance
  • Stakeholder management experience

Nice-to-have

  • Positive influence in multi-cultural environment
  • Strategic initiative execution
  • Proactive loss development reporting
  • Customer service focus

Key Requirements

  • People and team management experience
  • Strong knowledge auto material damage assessments
  • Experience in negotiation and mediation
  • Experience in conducting technical claims audits

Work Rights

Not specified

Tailored Resume

Cover Letter