Technical Support Engineer 1 (thai Speaking)

Dell Technologies

Bayan Lepas, Malaysia
**
Customer focus
Phone etiquette
Work ethic
** Dell Technologies is seeking a Thai-speaking Technical Support Engineer to join their remote team in Bayan Lepas, Malaysia. The role involves providing technical assistance and support to customers, ensuring high-quality service and problem resolution. **

Job Summary

  • Our Technical Support team is there for them whenever they need help – by phone or email, online and on social media.
  • As a Technical Support Engineer, you will work with highly skilled technical advisors to develop and deliver solutions that enable customers to maximize returns on IT investments, drive efficiencies and reduce costs.
  • Join us to build a future that works for everyone because Progress Takes All of Us.

Matching Summary

Match Score: 75

** Dell Technologies is seeking a Thai-speaking Technical Support Engineer to join their remote team in Bayan Lepas, Malaysia. The role involves providing technical assistance and support to customers, ensuring high-quality service and problem resolution. **

Skills & Requirements

Must-have

  • customer focus
  • phone etiquette
  • work ethic
  • problem-solving skills
  • trouble-shooting skills
  • remote diagnostic technical support

Nice-to-have

  • work under pressure
  • calmness and composure
  • operational excellence
  • profound social impact

Key Requirements

  • 2 to 5 years of related experience
  • Ability to take on shift work, holidays, weekends and on-call responsibilities

Work Rights

Not specified

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