As the public face of CommBank, the Retail Banking Services team delivers a seamless banking experience to more than 10 million personal and small business customers
Job Summary
As the public face of CommBank, the Retail Banking Services team delivers a seamless banking experience to more than 10 million personal and small business customers.
The Customer Banking Specialist will support customers with enquiries, account maintenance, credit product applications, and conduct Financial Health Checks to assess needs.
The role involves educating customers on in-branch technology and digital banking options while championing processes and driving a risk-adverse culture.
Matching Summary
As the public face of CommBank, the Retail Banking Services team delivers a seamless banking experience to more than 10 million personal and small business customers.
Skills & Requirements
Must-have
Exceptional customer service delivery
In-depth financial product knowledge
Ability to articulate financial terms clearly
Experience in busy retail environment
Risk-adverse culture adherence
Part time availability on set roster
Nice-to-have
Genuine interest in banking career
Problem solving skills
Effective communication skills
Customer-centric approach
Key Requirements
Experience in financial services, retail or hospitality
Availability for Tuesday, Thursday & Friday 10am-3pm
Ability to work in a commercially driven retail environment