Base: competitive salary; bonus/equity: not specif...
Remote
Customer support for api integration
Troubleshooting and bug filing
Technical communication skills
BR-DGE is an award winning FinTech scale-up pioneering Payment Orchestration to optimize payment infrastructure for enterprise businesses
Job Summary
BR-DGE is an award winning FinTech scale-up pioneering Payment Orchestration to optimize payment infrastructure for enterprise businesses.
The Customer Support Engineer will help customers integrate with products, troubleshoot issues, and advocate for customer needs while owning technical documentation and onboarding processes.
Benefits include competitive salary, investment in learning and career progression, flexible working, 33 days holiday including public holidays, and a culture that champions rapid career progression.
Matching Summary
BR-DGE is an award winning FinTech scale-up pioneering Payment Orchestration to optimize payment infrastructure for enterprise businesses.
Salary
Base: Competitive salary; Bonus/Equity: Not specified; Benefits: Investment in learning and development, quality hardware, team events, 33 days holiday, flexible working
Skills & Requirements
Must-have
Customer support for API integration
Troubleshooting and bug filing
Technical communication skills
Knowledge of API gateways
Experience with ticketing tools
Agile methodology experience
Nice-to-have
Basic web development knowledge
Ability to craft API requests
Proactive problem solving
Team collaboration and relationship building
Organizational skills
Rapid career progression culture
Key Requirements
Experience as Customer Support Engineer
Proven track record in challenging environment
Excellent communication and problem-solving skills