Voice And Contact Center Senior Engineer - Ehra

State of North Carolina

Wake County, NC, United States
Base: $91,600-$160,299; bonus/equity: not specifie...
Hybrid
Voice contact center solutions
Cloud-hosted technologies
Technical standards development
Join us in transforming how North Carolina’s state agencies connect and collaborate

Job Summary

  • Join us in transforming how North Carolina’s state agencies connect and collaborate.
  • Help design and deliver cutting-edge, cloud-hosted contact center solutions.
  • This position may be eligible for hybrid remote work in accordance with state policy.

Matching Summary

Join us in transforming how North Carolina’s state agencies connect and collaborate.

Salary

Base: $91,600-$160,299; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Voice Contact Center solutions
  • Cloud-hosted technologies
  • Technical standards development

Nice-to-have

  • API/event-driven platforms
  • Complex enterprise VoIP environments
  • Customer-focused solution design

Key Requirements

  • Bachelor’s degree in Computer Science
  • Three years of progressive experience in network engineering
  • Must be a U.S. citizen

Work Rights

Must have US citizenship

Tailored Resume

Cover Letter