Base: $130,000 - $183,000 py; bonus/equity: not sp...
On-site
Client center operational performance
Standard operating procedures
Operational kpis and risk mitigation
Own the day to day and long term operational performance of the Client Center, ensuring consistency, readiness, and control across all services, spaces, and experiences
Job Summary
Own the day to day and long term operational performance of the Client Center, ensuring consistency, readiness, and control across all services, spaces, and experiences.
Serve as the Firm's operational steward for the Client Center, representing Corporate Services with senior business leaders, executive hosts, and key stakeholders.
Identify opportunities to enhance workflows, improve efficiency, and ensure the Client Center remains future ready and scalable.
Matching Summary
Own the day to day and long term operational performance of the Client Center, ensuring consistency, readiness, and control across all services, spaces, and experiences.
Salary
Base: $130,000 - $183,000 per year; Bonus/Equity: Not specified; Benefits: Included in total compensation package
Skills & Requirements
Must-have
Client Center operational performance
Standard operating procedures
Operational KPIs and risk mitigation
Integrated service delivery model
Vendor governance and performance
Staffing models and training
Nice-to-have
Premium hospitality with institutional rigor
Continuous improvement culture
Future ready and scalable operations
Key Requirements
Bachelor's degree required
10+ years of progressive experience
Experience managing high visibility environments
Strong operational and risk mindset
Proven people leader managing managers
Exceptional judgment, executive presence, and communication