Troubleshooting and repair of hfc and ftth networks
Customer interaction and service delivery
**
Breezeline is seeking a Technician for Customer and Network Facing roles in Rochester, NH. The position involves field installation and maintenance of cable television, internet, and telephony systems, emphasizing customer service and technical troubleshooting.
**
Job Summary
The Customer and Network Facing Technician is responsible for performing field installation and service work, troubleshooting, repair and maintenance of cable television, internet, and telephony systems.
This role supports the growth of the system by ensuring the quality performance of technical services, installation setup, testing, and maintenance of all current and future products and services over Hybrid Fiber Coax (HFC) and Fiber to the Home (FTTH) networks.
Breezeline offers a vibrant workplace culture, excellent career opportunities, and a comprehensive benefits package including competitive salary, medical coverage, and PTO.
Matching Summary
Match Score: 75
**
Breezeline is seeking a Technician for Customer and Network Facing roles in Rochester, NH. The position involves field installation and maintenance of cable television, internet, and telephony systems, emphasizing customer service and technical troubleshooting.
**
Skills & Requirements
Must-have
Field installation and service work
Troubleshooting and repair of HFC and FTTH networks
Customer interaction and service delivery
Use of test equipment
Accurate completion of work orders
Nice-to-have
Agile and dedicated team culture
Passion for technology
Continuous learning and career evolution
Promoting company services
Key Requirements
3 years or more of work experience in a comparable field or equivalent combination of education and experience
Minimum of one year of direct customer service experience
Valid state driver’s license and a good driving record
Ability to work required shifts and overtime, including on-call rotation