Outpatient Access Rep Ii-general Radiology

University of Rochester

Rochester, New York, United States of America
Hourly: $18.50 - $24.98; base: determined by marke...
Full-time, night shift (sunday-thursday 11p-7:30a)
High school diploma or equivalent experience
1 year administrative or customer service experience
Accurate data entry into electronic medical records
The University of Rochester is seeking a full-time Outpatient Access Representative for the General Radiology department. The role involves managing patient information processing, appointment scheduling, and ensuring a positive patient experience while adhering to HIPAA regulations

Job Summary

  • The University of Rochester is committed to the Meliora ideal of being ever better through shared values of equity, leadership, and integrity.
  • This role involves performing critical patient information processing tasks including registration, scheduling, charge reconciliation, and managing electronic medical records for ambulatory care visits.
  • The position requires strict adherence to HIPAA regulations while ensuring accurate billing and a positive, welcoming experience for all patients during night shifts.

Matching Summary

Match Score: 75

The University of Rochester is seeking a full-time Outpatient Access Representative for the General Radiology department. The role involves managing patient information processing, appointment scheduling, and ensuring a positive patient experience while adhering to HIPAA regulations.

Salary

Hourly: $18.50 - $24.98; Base: Determined by market data and experience; Benefits: Not specified

Skills & Requirements

Must-have

  • High School diploma or equivalent experience
  • 1 year administrative or customer service experience
  • Accurate data entry into electronic medical records
  • HIPAA compliance and patient privacy protection
  • Two-patient identifier verification process

Nice-to-have

  • Medical terminology knowledge preferred
  • Demonstrated ability to word process documents
  • Experience with ICARE values and culture
  • Ability to act as a resource for new staff
  • Customer satisfaction achievement skills

Key Requirements

  • High School diploma required
  • 1 year related administrative experience required
  • Completion of Vision Care courses alternative option

Work Rights

Not specified

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