Technical Account Specialist - Customer Support

Zenoti

Seattle, United States
Base: $60,000 - $85,000 usd; bonus/equity: not spe...
On-site
Bachelor's degree in business or it
2-3 years technical support experience
Experience with complex data-driven web apps
Zenoti provides an all-in-one cloud-based software solution for the beauty and wellness industry to help clients streamline systems and improve retention

Job Summary

  • Zenoti provides an all-in-one cloud-based software solution for the beauty and wellness industry to help clients streamline systems and improve retention.
  • The role involves serving as the single point of contact for large customer accounts while coordinating issue reviews and product enhancements.
  • Employees enjoy benefits including unlimited paid time off, flexible work hours, and comprehensive medical, dental, and vision coverage.

Matching Summary

Zenoti provides an all-in-one cloud-based software solution for the beauty and wellness industry to help clients streamline systems and improve retention.

Salary

Base: $60,000 - $85,000 USD; Bonus/Equity: Not specified; Benefits: Medical, dental, vision, 401k, unlimited PTO

Skills & Requirements

Must-have

  • Bachelor's degree in business or IT
  • 2-3 years technical support experience
  • Experience with complex data-driven web apps

Nice-to-have

  • Experience in wellness or spa industry
  • Previous e-commerce solution support
  • Retail segment customer service background

Key Requirements

  • 4-5 years professional experience required
  • Open to up to 10% travel on short notice
  • Associate's degree with significant retail experience considered

Work Rights

Not specified

Tailored Resume

Cover Letter