Guest Service Manager - The Hoxton, Amsterdam

Sofitel Brisbane Central

Amsterdam, NH, Netherlands
Competitive salary; benefits: 25 days holiday + ba...
On-site
Guest service manager experience
Front office operations management
Team leadership and motivation
The role involves leading receptionists to create a memorable, effortless Hox experience for guests from arrival to departure

Job Summary

  • The role involves leading receptionists to create a memorable, effortless Hox experience for guests from arrival to departure.
  • Candidates will be responsible for managing overbooking levels, ensuring correct rates are used, and maintaining a full and happy house.
  • The company offers competitive benefits including 25 days holiday, pension, food during shifts, and access to mental health support.

Matching Summary

The role involves leading receptionists to create a memorable, effortless Hox experience for guests from arrival to departure.

Salary

Competitive salary; Benefits: 25 days holiday plus bank holidays, pension, free night at The Hoxton; Not specified

Skills & Requirements

Must-have

  • Guest Service Manager experience
  • Front Office operations management
  • Team leadership and motivation

Nice-to-have

  • Opera or similar front desk system knowledge
  • GDS understanding
  • Passion for hospitality culture

Key Requirements

  • Hotel or leisure related experience in a similar role

Work Rights

Not specified

Tailored Resume

Cover Letter