Customer Care Coordinator

Clayton Home Building Group

Waco, TX, United States
Manage large numbers of incoming calls
Handle customer complaints and provide solutions
Maintain physical and electronic records
The Customer Care Coordinator is responsible for ensuring that our customer's experience is positive and timely by answering calls, prioritizing service needs, and entering data in an organized and purposeful manner

Job Summary

  • The Customer Care Coordinator is responsible for ensuring that our customer's experience is positive and timely by answering calls, prioritizing service needs, and entering data in an organized and purposeful manner.
  • Clayton provides competitive 401K programs, including investment options and company matching for full and part time team members after one year to help our team members achieve their financial goals.
  • Clayton is committed to creating an inclusive workplace and is an equal opportunity employer.

Matching Summary

The Customer Care Coordinator is responsible for ensuring that our customer's experience is positive and timely by answering calls, prioritizing service needs, and entering data in an organized and purposeful manner.

Skills & Requirements

Must-have

  • Manage large numbers of incoming calls
  • Handle customer complaints and provide solutions
  • Maintain physical and electronic records
  • Coordinate service requirements

Nice-to-have

  • Passionate, positive, and eager to learn
  • Encouraging culture and work/life balance
  • Holistic wellness programs

Key Requirements

  • Minimum 2 years of related experience
  • Proficient in AS-400 and MS Office Products
  • High School diploma or equivalent

Work Rights

Not specified

Tailored Resume

Cover Letter