Not specified; generous discounts from over 350 re...
Fully remote
Strong experience administering src act claims
Expertise in reconsiderations, appeals, and reviews
Proven ability to coach and train case managers
This role supports Case Management teams by providing technical guidance and training specific to the Safety, Rehabilitation and Compensation Act 1988
Job Summary
This role supports Case Management teams by providing technical guidance and training specific to the Safety, Rehabilitation and Compensation Act 1988.
The position involves undertaking technical functions including reconsiderations, appeals, and reviews of compensation entitlements while coaching team members.
EML offers a diverse collaborative culture with flexibility to work from home up to 3 days per week after training.
Matching Summary
This role supports Case Management teams by providing technical guidance and training specific to the Safety, Rehabilitation and Compensation Act 1988.
Salary
Not specified; Generous discounts from over 350 retailers; Up to 16 weeks paid parental leave plus super
Skills & Requirements
Must-have
Strong experience administering SRC Act claims
Expertise in reconsiderations, appeals, and reviews
Proven ability to coach and train Case Managers
Deep knowledge of Safety Rehabilitation and Compensation Act 1988
Experience in dispute resolution, negotiation, and mediation
Nice-to-have
Motivated self-starter in a fast-paced environment
Commitment to continuous improvement initiatives
Excellent stakeholder management skills
Customer-centric approach to claim outcomes
Key Requirements
Demonstrated ability managing portfolio of claims under SRC Act
Strong experience in best practice dispute resolution
Experience developing and conducting training programs
Evidence of excellent decision making in Workers Compensation setting