Insurance Personal Claims Handler

Castelan Group

North Somerset, United Kingdom
£25,155.00 pm
**
Managing warranty claims
Handling inbound and outbound calls
Taking full ownership of claims
** Castelan Group is seeking a Personal Claims Handler in North Somerset, UK, who is passionate about customer service and problem-solving. The role involves managing warranty claims for products and requires strong communication skills, attention to detail, and a customer-first mindset. **

Job Summary

  • As a Personal Claims Handler, you’ll be responsible for managing warranty claims for products such as furniture and electrical appliances, working closely with well-known high street retailers.
  • You’ll handle claims from start to finish, ensuring each one is dealt with fairly, accurately, and efficiently.
  • Be part of a welcoming, supportive team where your contribution truly matters.

Matching Summary

Match Score: 75

** Castelan Group is seeking a Personal Claims Handler in North Somerset, UK, who is passionate about customer service and problem-solving. The role involves managing warranty claims for products and requires strong communication skills, attention to detail, and a customer-first mindset. **

Salary

£25,155.00

Skills & Requirements

Must-have

  • Managing warranty claims
  • Handling inbound and outbound calls
  • Taking full ownership of claims
  • Maintaining accurate records
  • Microsoft Office proficiency

Nice-to-have

  • Customer service experience
  • Problem-solving ability
  • Adaptable approach to change
  • Team player

Key Requirements

  • Previous customer service or claims experience is beneficial
  • Call centre or claims systems experience is desirable

Work Rights

Not specified

Tailored Resume

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