Caseworker 12 Months Contract

Cencora

Base: $41,800 cad - $64,350 cad; bonus/equity: not...
Telephone support for patient programs
Administer case-management protocols
Document activity in database
The management of the assigned projects and/or cases, including implementing call-centre programs and providing telephone support to patients, healthcare professionals, and funding bodies

Job Summary

  • The management of the assigned projects and/or cases, including implementing call-centre programs and providing telephone support to patients, healthcare professionals, and funding bodies.
  • Administer and adhere to case-management protocols, including clinical monitoring, data collection, patient follow-up, compliance, and adverse event reporting.
  • Cencora offers a comprehensive suite of benefits focusing on physical, emotional, financial, and social wellness, including support for working families and personal growth opportunities.

Matching Summary

The management of the assigned projects and/or cases, including implementing call-centre programs and providing telephone support to patients, healthcare professionals, and funding bodies.

Salary

Base: $41,800 CAD - $64,350 CAD; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Telephone support for patient programs
  • Administer case-management protocols
  • Document activity in database
  • Adverse Event reporting
  • Work with Word, Excel, and Outlook

Nice-to-have

  • Bilingual (French/English) an asset
  • Experience in medical field
  • Experience in pharmaceutical field
  • Strong problem solving skills
  • Effective interpersonal skills

Key Requirements

  • Minimum 1 year customer service experience
  • Two-year associate's degree or equivalent experience
  • Bilingual (French/English) an asset
  • Experience in medical and pharmaceutical field is an asset

Work Rights

Not specified

Tailored Resume

Cover Letter