Customer Service Representative

Boston Street Animal Hospital

Topeka, KS, United States
Professional phone etiquette
Handle emotional clients
Operate multi-line phone system
As the primary point of contact at our clinic, you will play a crucial role in ensuring every client interaction—whether over the phone or in person—results in a positive and memorable impression

Job Summary

  • As the primary point of contact at our clinic, you will play a crucial role in ensuring every client interaction—whether over the phone or in person—results in a positive and memorable impression.
  • We empower team members with the resources, support, and opportunities needed to thrive in their careers and make a lasting impact in our communities.
  • Tailored development programs, mentorship, and career pathing to help you achieve your unique goals.

Matching Summary

As the primary point of contact at our clinic, you will play a crucial role in ensuring every client interaction—whether over the phone or in person—results in a positive and memorable impression.

Skills & Requirements

Must-have

  • Professional phone etiquette
  • Handle emotional clients
  • Operate multi-line phone system
  • Accept payments and manage cash drawer
  • Maintain accurate client records

Nice-to-have

  • Personable and skilled
  • Create welcoming environment
  • Calm in emergency situations
  • Empower team members

Key Requirements

  • HS Diploma or educational equivalent
  • One year customer service experience
  • Veterinary Electronic Medical Records experience
  • Knowledge of veterinary terminology

Work Rights

Not specified

Tailored Resume

Cover Letter