$22-25ph; not specified; competitive medical, dent...
Driver communication and problem resolution
Handling incoming service orders
Dispatching drivers and resolving issues
The Dispatcher will communicate with drivers to assist with problem resolution while on route, handle incoming service orders, direct drivers, and resolve service issues
Job Summary
The Dispatcher will communicate with drivers to assist with problem resolution while on route, handle incoming service orders, direct drivers, and resolve service issues.
Key responsibilities include scheduling service, dispatching calls based on location, performing driver check-ins, and coordinating with other departments to resolve service issues.
Benefits include paid time off, medical, dental, and vision plans, a Health Savings Account with employer match, paid parental leave, and a 401(k) with employer match.
Matching Summary
The Dispatcher will communicate with drivers to assist with problem resolution while on route, handle incoming service orders, direct drivers, and resolve service issues.
Salary
$22-25/hour; Not specified; Competitive medical, dental, and vision plan options
Skills & Requirements
Must-have
Driver communication and problem resolution
Handling incoming service orders
Dispatching drivers and resolving issues
Using proprietary software for ticket entry
Effective communication via email and telephone
Proficient in MS Outlook, Excel, Word
Nice-to-have
Strong customer focus
Ability to multi-task and prioritize
Knowledge of industry is an asset
Desire and ability to learn TRUX system
Key Requirements
1-2 years in transportation, dispatch, or customer service