Banamex Norte Volante Sr Distrito Monterrey Regional

Publix Serving (Civica)

Monterrey, Mexico
Customer inquiry management
Client portfolio development
System issue reporting
Resolve external customer issues and provide ongoing customer support

Job Summary

  • Resolve external customer issues and provide ongoing customer support.
  • Develop and maintain a client portfolio through regular calls and personal interaction.
  • Ensure compliance with all departmental standards and maintain the control environment.

Matching Summary

Resolve external customer issues and provide ongoing customer support.

Skills & Requirements

Must-have

  • Customer inquiry management
  • Client portfolio development
  • System issue reporting
  • Regulatory knowledge maintenance

Nice-to-have

  • Proactive client communication
  • Self-service tool promotion
  • Ethical business practices

Key Requirements

  • 2-4 years of relevant experience
  • Customer service or finance experience
  • Proficiency in Microsoft Office
  • High school diploma or equivalent

Work Rights

Not specified

Tailored Resume

Cover Letter