Grapevine Honda is seeking a Service Advisor to facilitate automotive services and repairs while ensuring customer satisfaction. The role offers a competitive pay structure and extensive benefits, aimed at creating a lasting customer relationship and ensuring a positive experience
Job Summary
As a Service Advisor you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records.
Serve as the communicator and liaison between the customer and technician; ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
We offer best in class industry benefits including competitive pay, Medical, Dental and Vision Plans, Paid Holidays & PTO, Short and Long-Term Disability, Paid Life Insurance, 401(k) Retirement Plan, Employee Stock Purchase Plan, Lithia Learning Center, Vehicle Purchase Discounts, and Wellness Programs.
Matching Summary
Match Score: 85
Grapevine Honda is seeking a Service Advisor to facilitate automotive services and repairs while ensuring customer satisfaction. The role offers a competitive pay structure and extensive benefits, aimed at creating a lasting customer relationship and ensuring a positive experience.
Salary
Up to $5,000/month guarantee
Skills & Requirements
Must-have
Initiating automotive services and repairs
Verifying warranty and service contract coverage
Developing estimates and writing repair orders
Communicating with customers and technicians
Nice-to-have
Earning customers for life
Team player focused on exemplary customer service
Key Requirements
Previous Service Advisor experience
Prior experience as an automotive technician
Basic mechanical understanding of an automobile
Acceptable driving record and a valid driver's license