Customer Experience Associate - Sidney

TD Bank

Sidney, British Columbia, Canada
Base: $22.50 - $28.33 cad; bonus/equity: not speci...
Process financial transactions accurately
Understand and determine customer needs
Recommend banking solutions
At TD Canada Trust, we are the frontline of TD Bank, striving to build deep and long-lasting relationships with customers by performing transactions and providing information and advice on services, products, and solutions

Job Summary

  • At TD Canada Trust, we are the frontline of TD Bank, striving to build deep and long-lasting relationships with customers by performing transactions and providing information and advice on services, products, and solutions.
  • In this role, you will process financial transactions, understand customer needs to recommend solutions, resolve concerns, achieve business objectives, and connect personally with customers.
  • TD is committed to providing fair and equitable compensation, growth opportunities, and skill development, with a Total Rewards package including base salary, variable compensation, health and well-being benefits, savings and retirement programs, and paid time off.

Matching Summary

At TD Canada Trust, we are the frontline of TD Bank, striving to build deep and long-lasting relationships with customers by performing transactions and providing information and advice on services, products, and solutions.

Salary

Base: $22.50 - $28.33 CAD; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Process financial transactions accurately
  • Understand and determine customer needs
  • Recommend banking solutions
  • Deliver quality customer experiences
  • Work in a fast-paced environment

Nice-to-have

  • Charming self
  • Sense of achievement
  • All-around champion
  • Connect personally with customers
  • Build positive, diverse, equitable work environment

Key Requirements

  • High School diploma and/or 1+ years of relevant experience
  • Undergraduate degree or equivalent is an asset
  • Strong administration, organizational, planning and time management skills
  • Hands on knowledge of using MS Office and internet
  • Exercise initiative, be accurate and detail oriented
  • Dynamic communicator with established customer experience skills

Work Rights

Not specified

Tailored Resume

Cover Letter