Client Service Coordinator

Marshfield Animal Hospital

Maplewood, MN, US
Base: $15.39 - $19.67 hourly; bonus/equity: not sp...
Not specified
Ability to work with various pets including dogs cats birds reptiles
Confidence around animals in a clinical environment
Experience with customer service and client interaction
Marshfield Animal Hospital is seeking a Client Service Coordinator in Maplewood, MN, to enhance client interactions and optimize the flow of pets through the hospital. The ideal candidate will have customer service experience and a passion for animal care, while the position offers a comprehensive benefits package

Job Summary

  • The Client Service Coordinator drives the flow of clients and pets through the hospital while maximizing the productivity of the veterinary medical team.
  • Employees receive comprehensive benefits including health insurance, retirement plans, paid time off, and three free Optimum Wellness Plans for their own pets.
  • The role requires maintaining accurate financial balances, managing client documentation, and ensuring a welcoming environment that encourages clients to return and refer others.

Matching Summary

Match Score: 75

Marshfield Animal Hospital is seeking a Client Service Coordinator in Maplewood, MN, to enhance client interactions and optimize the flow of pets through the hospital. The ideal candidate will have customer service experience and a passion for animal care, while the position offers a comprehensive benefits package.

Salary

Base: $15.39 - $19.67 Hourly; Bonus/Equity: Not specified; Benefits: Comprehensive medical dental vision 401k match PTO student debt relief pet wellness plans

Skills & Requirements

Must-have

  • Ability to work with various pets including dogs cats birds reptiles
  • Confidence around animals in a clinical environment
  • Experience with customer service and client interaction
  • Willingness to work weekends evenings and over 40 hours weekly
  • Proficiency with computer systems for data entry and scheduling

Nice-to-have

  • Medical background or veterinary technician experience preferred
  • Training in medical terminology
  • Knowledge of preventative care and wellness plans
  • Strong communication skills for educating clients
  • Experience with retail product sales

Key Requirements

  • High School Diploma or equivalent preferred
  • Must be at least 18 years old for radiography duties
  • One year related experience required
  • Customer service experience preferred
  • Medical background or terminology training preferred

Work Rights

Not specified

Tailored Resume

Cover Letter